Shipping Policy
Orders are not processed on weekends and holidays. All orders require a mandatory 1 to 3 day processing time . During Sales/promotions, processing times may take up to 7 business days. Processing times for custom wigs can take up to 12-18 business days.
SHIPPING
The Stevi’s ships orders using United States Postal Service. After processing, all order will be shipped out in 3 to 5 business days.
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Because we strive on processing and shipping items out as soon as possible, orders cannot be altered once payment is complete.
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Once your order is ready to ship, you will receive a tracking email. After receiving the tracking email, tracking activity will become available after 24 hours.
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All sales are FINAL and there are no refunds or exchanges.
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Once packages are dropped off at post office, we no longer have control. Please contact USPS for further details once you receive a tracking number.