Shipping Policy

Orders are not processed on weekends and holidays. All orders require a mandatory 1 to 3 day processing time .  During Sales/promotions, processing times may take up to 7  business days.  Processing times for custom wigs can take up to 12-18 business days.




The Stevi’s ships orders using United States Postal Service.  After processing, all order will be shipped out in 3 to 5 business days.


  • Because we strive on processing and shipping items out as soon as possible, orders cannot be altered once payment is complete.

  • Once your order is ready to ship, you will receive a tracking email. After receiving the tracking email, tracking activity will become available after 24 hours.

  • All sales are FINAL and there are no refunds or exchanges.

  • Once packages are dropped off at post office, we no longer have control. Please contact USPS for further details once you receive a tracking number.